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Tujunga and Sunland Auto Glass Repair
10285 Tujunga Canyon Blvd
Tujunga, CA 91042
818 650-0881
1 Check out-within the window to my Mercedes was damaged into. We needed a replacement window right away. I known as and spoke with Kathy. Quite welcoming she got my window straight away and had us scheduled to come in the subsequent day.
Whether California law involves car or truck insurance policy organizations to waive your windshield repair expenditures
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J&N is an incredible place for brief company over a window repair for your vehicle. Bought there thirty min right before closing plus they have been done fewer than twenty minutes. Its undoubtedly a hole within the wall area.
So all over again a few days afterwards I called Carla and told her I could nonetheless see it. She attempted to notify me they didn't see nearly anything And that i informed her glance I can even now see it, it is a lease, I'm not gonna be charged for this when I transform it in, and I want a non defective windshield. She explained to me there isn't any way to understand if it's faulty until they put it on the car and advised me After i switch in my lease they won't even observe. I did not acquire no for an answer and Permit her know I can be back in on Monday to obtain it replaced. I confirmed up that Monday, not surprisingly she scarcely wished to speak to me, she held going for walks clear of me when I might attempt to speak with her, and she or he informed me this would be the last time they change it without refund if it didn't figure out this time . Allow me to remind you this is now my 3rd time right here in 3 weeks on my working day off so this is an inconvenience to ME and they're those who can't get it ideal so This is often Awful customer support. So of course they were using their time, they even started working on a guys truck that came right after me so my associate went to question Carla when they would be starting up on my vehicle one hour right after we bought there, she claimed they were being waiting around on 2 personnel being readily available. Whenever they did at last start focusing on my automobile a kid had me come more than to indicate where by the defect was immediately after I previously marked the world with a sharpie as Carla questioned me to. The guy who constantly speaks to Everybody else in Spanish when he has spoken to me in English The very first time I had been there mentioned something to the kid in Spanish as well as 3 of all of them commenced laughing after I yet again pointed out wherever the defect was. After about 2 1/2 several hours or so of waiting around they finally concluded my car and of course as I drove away I nonetheless noticed the exact same issue!!!! I could also hear the wind coming by means of my windshield Once i drove to the freeway and there was glue all on the skin of the windshield at the time I took from the tape. Carla wouldn't refund my dollars as she by now told me this was the last windshield she would replace and no refund so I had to choose it up with my charge card firm. I forgot to say previously Additionally they depart the particles from their function around your dashboard, they hardly ever cleaned it not even The 1st time I went. If you want to fork out affordable cash and acquire a faulty windshield be their guest but I Really Will not Propose heading in this article! Read through far more Was this critique …?
I am absolutely sure it absolutely was a lot less then $ten.00, but it isn't the quantity, it is the principle. You shouldn't need to vacant your motor vehicle in advance of getting it in to become serviced regardless of the the support is. So great prices on their glass, but Really don't reduce sight of your respective car or truck or you may be spending more then you think.
I found them right away but I need experience nicely ample to argue with them And that i acquired occupied with work. My car or truck is outdated (2002 Honda CR-V) and I figured they'd now offered all their inventory of the good windshields that may in shape my car or truck.
... anytime it might rain or wash my car water would get in the glove compartment.... took it in to your vendor and that they had advised me who ever preset you would windshield did not seal it properly... get in touch with the click here position and inform them the things they had advised me and she essentially advised me it wasn't her trouble but I could go in again for getting it preset but I would need to have a new a single all over again and pay out ... like justification me... your worker Plainly didn't do The task proper ... no more hold the vehicle but dirtiest occupation ever obtaining the windshield set below ... Read through additional Was this overview …?
Basically Carla, you didn't acquire something my bank card enterprise agreed with me and I was also awarded my $200. You were being only awarded your money because the dispute went on also long and fell away from time frame. I'll write-up an image from the letter from Money 1 in your reference if you want to. Also, I in no way created racist responses, I spoke of how you and your experts would communicate only in Spanish before me which created me awkward and made me feel like you were lying about seeing the defect for the reason that I'm sure both you and your technicians also discuss English. I also by no means implied that my windshield was replaced by Safelite only which i was offered tips as well as a 2nd impression by them stating the windshield was defective which I may also Fortunately write-up if you prefer to.
Understanding you have a professional organization All set to respond when issues transpire is comforting. Auto incidents are a considerable contributor to window harm to your vehicle or truck.
My major mission is for purchasers being glad and joyful once they leave our auto glass retail store. Fulfill the Organization Proprietor
Who would not glance you up you are a person who's harrassing our comany at 2 am with no reciept or perhaps a auto. You retain posting shots to our Yelp web site with screenshots of me telling you thru message that you are not amongst our prospects.
They failed to convey to me they only carry aftermarket kinds which have enormous gaps and their Resolution is always to fill the gaps with gobs of glue. They also Never thoughts leaving glue on your paint/dashboard trim that you should thoroughly clean up. Will not be back again.
This sort of fantastic and great people that check here operate listed here! Very first, they set my window on the warranty and extended it for me, although I used to be waiting around they supplied me soda, drinking water and sweet.